All mobile banking deployments are categorised either into bank-led and non-bank led models. Another way of looking at this is to see all of them as partnership models. In order to reach the last mile customer in underserved areas and reach scale and partnerships are inevitable. These partnerships could be between a bank, a technology provider, MNO, BC or other financial and non-financial institutions. Each partner will bring their core strength to the model.
Santhosh Thiruthimana, Regional Payments Specialist at IFC, South Asia talks about what is required to make these partnerships work -- trust, economic incentives and strategic alignment. He also talks about what roles can be taken by whom and where all greater synergies are required between the partners.