Library Videos Ideas to Increase DFS Usage in Indonesia

Ideas to Increase DFS Usage in Indonesia

19 May 2017 35

Digital Financial Services (DFS) is growing rapidly in Indonesia. However, agent and account activity remains low at around 20%. Further, awareness about mobile money/digital financial services is also low 8%. One of the key reason for low activity and limited uptake is that the products/services offered through digital channels do not meet the needs of the customers. In this video, Ghiyaz (Senior Manager, DFS/Country Programme Development - Indonesia) shares ideas on savings/investment products - one of the very important financial services needs.

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