Digital Financial Services (DFS) is growing rapidly in Indonesia. However, agent and account activity remains low at around 20%. Further, awareness about mobile money/digital financial services is also low 8%. One of the key reason for low activity and limited uptake is that the products/services offered through digital channels do not meet the needs of the customers. In this video, Ghiyaz (Senior Manager, DFS/Country Programme Development - Indonesia) shares ideas on savings/investment products - one of the very important financial services needs.