Social Performance Management

Social Performance ManagementMicroSave’s social performance management methodology and toolkit offers simple, participatory, fast and effective ways to help financial institutions diagnose and improve their products, systems and procedures in line with the mission.

MicroSave works with financial institutions, social investors, funders, cooperative networks, industry associations and other stakeholders.

Some of our clients include: the Michael & Susan Dell Foundation, Opportunity International Australia, Bandhan, MFIN, ASKI, NATTCO, Vistaar and leading financial service providers in Africa and Asia.

Following are some of the ways in which MicroSave works with organisations around Social Performance Management.  

  • Social Performance assessment and integration of SPM as a core business principle.
  • Assessment of poverty levels and mainstreaming a system of poverty tracking in the MIS and decision-making.  
  • Assessment and implementation of client protection principles.
  • Support in reporting to MIX SPS and Microfinance Transparency and in compliance with codes of conduct.
  • Direct technical assistance on specific areas of functions – for instance, integrating SPM into internal audit and control function, governance, strategic business planning, delinquency management policy – to name just a few.


Click here to contact us for more information about how we help implement social performance management.