Author

mohit@microsave.net

Mohit Saini is an Assistant Manager with MicroSave’s Digital Financial Services (DFS) Domain. He is a DFS consultant with extensive experience in inclusive banking and the mobile money ecosystem gained through projects with banks, mobile network operators (MNOs), agent network managers (ANMs) and technology service providers (TSPs). He has undertaken assignments in India and Malawi. His areas of expertise include institutional assessments, delivery channel design, designing user interface for DFS products, customer experience mapping, process mapping and re-engineering, pilot planning and roll-out, quantitative and qualitative market research. Prior to joining MicroSave, Mohit worked with Genpact, India as a Consultant. He holds a Post Graduate Diploma in Rural Management, with specialization in rural finance from the Institute of Rural Management, Anand (IRMA).